Update - We are continuing to investigate the root cause that has been impacting performance for DonorPerfect systems. Tomorrow, April 4th at 9pm Eastern, we will be completing maintenance that we believe will positively impact performance and help resolve the slowness and intermittent errors. We apologize for the time and impact this has had on your organization. We appreciate your patience and are working to actively ensure DonorPerfect is stable for all users!
Apr 03, 2025 - 17:30 EDT
Apr 03, 2025 - 17:30 EDT
Update - We are continuing to investigate intermittent errors and slowness when navigating in DonorPerfect and completing tasks. We apologize for any inconvenience. This is a top priority that we are working hard to resolve. We will keep you updated here.
Apr 02, 2025 - 17:27 EDT
Apr 02, 2025 - 17:27 EDT
Investigating - We are currently investigating intermittent errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!
Apr 02, 2025 - 11:42 EDT
Apr 02, 2025 - 11:42 EDT
About This Site
View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
DonorPerfect Classic Online Forms
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Operational
New DonorPerfect Online Forms
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Operational
DPMobile App & XML API
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Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
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Operational
ReadySetAuction
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance for DonorPerfect Servers Apr 4, 2025 21:00 - Apr 5, 2025 01:00 EDT
We will be performing maintenance on DonorPerfect, Friday April 4th, starting at 9 PM EST. This maintenance is expected to last approximately 4 hours. While this will not affect all clients, some clients will be unable to access their systems for a period of time during the maintenance window while the servers are being reconfigured.
Your Online Forms will remain operational and continue processing donations without any disruptions. New Online Forms downloads into DonorPerfect may be delayed but will catch up the next business day. Classic Online Form downloads will need to be manually downloaded the next day. We anticipate this to greatly improve performance issues. Thank you for your patience as we work to improve DonorPerfect!
Posted on Apr 03, 2025 - 17:16 EDT
Your Online Forms will remain operational and continue processing donations without any disruptions. New Online Forms downloads into DonorPerfect may be delayed but will catch up the next business day. Classic Online Form downloads will need to be manually downloaded the next day. We anticipate this to greatly improve performance issues. Thank you for your patience as we work to improve DonorPerfect!
Posted on Apr 03, 2025 - 17:16 EDT